About Us:

Service Solutions becomes part of the Infinet Group. This creates a combined integrated offering of reverse logistics and after sales support to meet the increasing service demands for ICT and consumer electronics manufacturers, vendors, resellers and distributors.

The Infinet Group is an independent Australian logistics, repair services and information management company.

We provide a comprehensive range of information management services and logistics solutions for ICT vendors, resellers and distributors across the world.

Infinet provides services in two areas:

  • Service Solutions for ICT and consumer electronics
  • Information Management Services

Whether you need to optimise your current logistics processes, manage a warranty and repair contract or provide workshop, depot repairs and dedicated field engineering services; we can help you reduce your operating costs, improve service delivery, monitor performance and provide greater transparency of the business processes involved.

Service Solutions

Infinet Service Solutions, assists clients to provide exceptional after sales service support. This is achieved through combinations of reverse logistics, product and spare parts repair; no-trouble-found testing; maintenance services; parts logistics management; warranty programs; spares planning; dedicated field engineering services; and a comprehensive network of warehouse and repair facilities.

Information Management

Infinet develops and manages a suite of purpose built business management systems that manage a diverse range of services providing web accessible, real-time visibility of inventory status, locations, and repair activities enabling compliance with warranty and service contracts. Our customised information management system enables our clients to understand exactly what is happening, when and where, as this is vital to managing an effective supply chain.

The foundation for Infinet's growth has been our philosophy, approach, and proven track record for providing value for our customers in supply chain management, service parts logistics, consulting and leading edge service logistics systems, which are currently used by a number of fortune 500 companies. It also reflects the group's continual focus on quality, robust methodologies, and an investment in staff that are skilled at problem solving and have extensive industry experience.


Infinet Solutions International Pty. Ltd. ©2000-2015